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Field note · 2026-08-15

Choosing the first workflow for business AI

A disciplined way to find the first high-leverage, low-regret automation opportunity.

Look for repetition and consequence

The best first workflow is frequent enough to measure, valuable enough to matter and bounded enough to recover when an edge case appears.

Prefer visible handoffs

Processes with clear inputs, decisions, owners and outcomes produce better evidence than broad mandates to automate a department.

Define failure before success

List prohibited actions, escalation conditions and the rollback path before optimizing speed or conversion.